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How do you ensure excellent customer service?  03-15-2022, Lisa Trosien, the President of Apartment Expert, led a webinar on keeping your cool with customer service. The webinar focused on how property managers, agents, and leasing teams can handle the negative issue a resident or prospect may raise. Here’s a recap of the webinar. The First […]

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Data Trends To Look Out For 2.24.22- Mark Nelson, President, and CEO of Tableau led a webinar on "Top 5 Data Trends that will shape 2022". The webinar focused on AI and how it is transforming multiple companies. Here’s a recap of what data trend you should incorporate.  Artificial Intelligence (AI) Did you know 57% [...]
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Why are Resident Events Important? Did you know that community events are among the Top 5 drivers for resident renewals? Therefore, executing successful resident events is the key to turning unhappy residents into happily renewing residents. Wondering how you could increase attendance at resident events? Well, do not worry. This article will give you three [...]
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02.15.2022 – Lisa Trosien, President of ApartmentExpert.com, led a webinar on the realities of virtual leasing techniques. The webinar focused on educating leasing agents on the best practices for virtual tours.  Some of the key takeaways are: Have a Clear Virtual Strategy Multifamily companies should make it a priority to come up with a virtual […]

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02.04.22 – Hyly.AI, the leading provider for email automation in multifamily, announced a partnership agreement with Lincoln Property Company (LPC). Hyly.AI will provide automation for day-to-day leasing functions such as scheduling a tour and following up with prospective residents. LPC recently grew its multifamily fund to 1.8 billion in equity. “As LPC continues to grow, […]

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