Hyly.AI & Realync partner to automate self-scheduling live video tours

Hyly.AI, multifamily’s only journey AI platform, announced a new partnership with Realync, the multifamily centralized video engagement platform. This brings the power of Hyly.AI’s Tour Site and Realync’s robust platform to make the live video touring experience better than ever by automating self-scheduling.

 The partnership not only simplifies & strengthens touring workflows for multifamily communities but also for prospective renters. The renters can now self-schedule live video tours hosted by Realync using Hyly.AI’s Tour Site and ILS integrations. Besides giving the power to self-schedule directly to the renters, this also means renters automatically get confirmed with a join link for the live video tour. 

For clients looking to leverage live video tours, the partnership will add flexibility to their touring journeys without extra work for the teams. The integration helps remove manual data re-entry from the process and provides multi-dimensional data to give insights into optimizing their touring experiences. Talking about how the partnership will benefit mutual clients and renters alike, Robert Lee, COO of Hyly.AI said,

“The last two and a half years changed the technology landscape of this industry. Properties that offer a single touring option are failing to meet the demands of today’s renter. Others, who offer many touring options, struggle with the complex tour calendars. So we’re excited to partner with Realync. Our mutual clients will have seamless touring experiences for prospects and automated workflows for on-site teams.”



For mutual clients like the industry leader Bozzuto, the partnership will ensure they get the best of both worlds to deliver exceptional experiences. Jenna Miller from Bozzuto says,

”Bozzuto has worked with both Hyly.AI and Realync for years. We’re thrilled to be partnering with them to equip our on-site teams with technology that allows them to be more efficient and effective in their delivery of exceptional video tours.”

With studies showing that communities offering virtual tours get 87% more renter interest, it’s clear that both renters and clients are looking for flawless live video experiences. The partnership is already showing extraordinary results. For one of the first communities onboarded, there was a 148% increase in the number of live video tours completed. This speaks volumes about the value of streamlining and automating the live-video tour experience.  

Jordan Easley, VP of Partnerships, Realync, shares his insights on the growing need for a seamless virtual touring experience through strategic partnerships; he says:

“Even as the world seems to be normalizing in 2022, our clients are still conducting more than 10x the number of live video tours compared to pre-2020. The number of renters demanding a live video touring option was already growing; now, even more, renters have experienced the convenience of touring from their couches. They are more comfortable with leasing based on a virtual experience, so long as it is personalized and authentic.”


About Realync

Realync is a multifamily video engagement platform unlocking authentic experiences that connect and convert across the entire prospect and resident lifecycle. Realync’s all-in-one video solution enables multifamily teams to create memorable experiences, lease efficiently and communicate effectively with current and prospective residents. Realync partners with many of the nation’s largest property owners and managers and are actively being used in over 500,000 units today. Realync is a 2022 NAA Top Employers and 2022 Best Benefits company. To learn more about this integration, please reach out to integrations@realync.com.

About Hyly.AI

Hyly.AI is a martech company that aims to change how multifamily works. With an experienced team of multifamily veterans, data scientists, and AI designers, Hyly.AI creates AI-based products to improve experiences across multifamily. Founded in 2010, the philosophy behind the company’s design and development philosophy is a ‘Human + Machine’ approach. This translates into all of Hyly.AI’s products & experiences, including multifamily’s only journey AI platform for prospects, residents, and marketing teams. Through the years, Hyly.AI has served the biggest multifamily leaders and built an unbeatable integration network of 40+ partners ranging from CRMs, ILSs & content providers. Learn more about this partnership by reaching out to sales@hy.ly. To improve your customer journeys and future-proof your martech stack, visit hyly.ai/journey-ai.


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