How do you ensure excellent customer service?  03-15-2022, Lisa Trosien, the President of Apartment Expert, led a webinar on keeping your cool with customer service. The webinar focused on how property managers, agents, and leasing teams can handle the negative issue a resident or prospect may raise. Here’s a recap of the webinar. The First […]

The Roomba Revelation The Roomba is one of our favorite autonomous inventions so far. There are a lot of ways people can spend their time, and vacuuming doesn’t have to be one of them. All you need to do is tell it what time of day to vacuum and you have one less chore to […]